We’re here to help
Have a question or found a bug? Reach out with details below—no sensitive files, please.
What to include
- • Your browser and OS (e.g., Chrome 126 on Windows 11)
- • What you tried and what happened
- • If possible, a non-sensitive sample file
Common issues
- “Failed to load PDF” → ensure the file ends with
.pdf, or re-save it. - Thumbnails missing → try hard refresh; some networks block CDNs.
- Watermark size → long words auto-shrink to fit; try a shorter text or increase opacity.